August 2024
I have used Haynes for every MOT & service and always found you very good, informative and honest, wouldn’t use anyone else”.
“No1. Good price didn’t feel ripped off. Good back up and pleasant people”.
“Good service carried out. Received car on time and cleaned inside and out too”.
“Easy to book up and very organised from the start. Video from the technician was helpful. Completed quickly and informed me when it was ready to collect. Went through the service paperwork when I collected my car. Very thorough, polite and helpful, thank you”.
“Polite and competent service”.
“Pleasant efficient service”.
“Very professional, caring and friendly”.
“All Dealers should try to work to the same standard as Haynes”.
“1st class dealership. Cares about its customer needs and strives to complete all works quickly and in a cost effective manner”.
“Easy to book at a time that suited me. Booking in on the day simple and kept informed throughout”.
“Booking taken on at short notice and vehicle repaired quickly, even worked out cheaper than quoted”.
“Our Sales Executive was amazing. Made sure that I went away a very happy customer”.
“Problem solved quickly and I was well informed. Welcoming and chatty staff which is always nice”.
“Great service”.
“We are completely happy with the service we received from our Sales Executive at Haynes. He was in constant contact and would respond promptly”.
“Excellent, car collected, service and MOT, received video of analysis”.
“Our salesman who we have dealt with over many years was and has always been extremely helpful. We would always use him”.
“Excellent service”.
“They’re very helpful”.
“I’m satisfied with everything”.
“I was kept fully informed of progress. Haynes had the spare parts in stock that were needed and were fitted the same afternoon so that I was able to drive home that afternoon with the MOT completed”.
“When I returned to collect my car approximately two hours later, I was pleased to see that it had been washed and was sparkling. I also received breakdown cover for a year”.
“I was extremely pleased with the result. Well done Haynes”.
“Communication was good from booking to the actual service. Garage opening at 7.30 am is really helpful, dropping car off earlier makes getting to work on time easier. Required work was well explained and price all matched up at the end”.
“Very helpful service reception and service done in less than a day, contacted when ready by reception team. I am very happy with the service I received, thank you”.
“The whole process was smooth. Great welcome from all staff”.
“Just keep up the good work. Well done everyone”.
“Vehicle receipt was handled well and I was kept up to date on progress and additional costs. The vehicle pick up was very good and courteous”.
“Prompt, professional service”.
“Great and swift service”.
“Recall on the car dealt with efficiently”.
“Excellent service, polite staff, work carried out to a high standard and at a very reasonable price, nice seating area if you are waiting”.
“A good experience”.
“Very efficient, very professional, approachable and kept me informed”.
“Fast friendly staff”.
“I was very happy with the help I was given by Haynes. Very helpful, courteous and efficient”.
“Collected the car from my work, great service as meant I do not have to take a day off. Informed well, liaised with Ford Protect and repaired car under warranty. Returned car, very happy”.
“I was communicated with the whole way through the process. It was made quick and easy and I had a clean car at the end. No problems at all”.
“Our Sales Executive was amazing”.
“Exceptional customer service, thank you”.
“Staff extremely polite and helpful also very knowledgeable. Also, I feel confident of the work undertaken on my car, by professional experienced mechanical engineers, so overall I am very satisfied with Haynes Maidstone”.
“The service was fast and efficient and communications were clear and timely. The use of a Mach E courtesy car was much appreciated. There is nothing that I can think of that would improve your service”.
“The staff were happy to help and have done excellent work on the car”.
“Everything perfect”.