January 2016

“I have been using Haynes for 15 years and have only positive things to say.  I have bought brand new cars, had cars serviced and used the Parts Department – all areas offer great customer service”.

“The Sales Executive was really helpful throughout the whole experience.  She made us feel at ease and I felt that if I had any problems she would be able to sort them out for me”.

“Total co-operation and support from Haynes at all times”.

“As always, my experience with Haynes was perfect and I honestly couldn’t recommend any improvements”.

“Staff are always very polite and helpful”.

“Everything was perfect – no problems”.

“Excellent communication to inform me the vehicle was ready for collection.  Work carried out to an excellent standard”.

“I have been a customer of Haynes for approximately 25 years.  Haynes came highly recommended all those years ago and, although personnel have changed over the years, the standard of service has never been less than excellent”.

“I have no complaints – keep up the good work”.

“I felt comfortable with the salesman and he didn’t try to push me over the sum I said I could afford which I was happy about”.

“Great product knowledge, welcoming sales team, an excellent experience”.

“Even though a refurbishment was underway, the showroom was still immaculate and the staff friendly and helpful”.

“All the guys on Service Reception are really helpful, couldn’t ask for better service”.

“Everything went really well during the whole process, the service provided was spot on and I can’t think of anything that could have been handled any better than it was”.

“Whole transaction could not be improved upon, happy from start to finish”.

“I was impressed that having discovered a fault I was given sound advice and that the fault could be put right that same day”.

“I had a very positive experience.  Staff were very helpful and approachable”.

“Friendly helpful staff who kept me updated”.

“It was brilliant and the sales lady was very helpful with everything.  So happy with it all round, the best I’ve been to”.

“It was all good”.

“The Sales Executive was very professional, pleasant, calm and patient.  Explained everything and not at all pushy”.

“Great”.