May 2018
“We have been loyal customers for approximately 20 years and our experience has always been excellent and their very high standards continue and we’ve never had any reason to complain on any aspects of their dealership”.
“Was just great service”.
“Good communication, advised car was ready and paperwork was all sorted”.
“Quick and easy to get the car serviced”.
“Great customer service, very helpful”.
“Always reliable, timely and all staff professional with excellent customer focus”.
“My Sales Executive was extremely helpful, with it being my first car he really made sure that I understood what was going on at all points in the sale. This made me feel really comfortable when buying my car”.
“Excellent coms with the Sales Executive who was happy to help every step along the way”.
“I was very impressed with the overall way everything was dealt with. Our salesman helped us through the whole process in a friendly and courteous manner. I am very happy with our new vehicle and will recommend our salesman at Haynes Ford to anyone looking to buy a new vehicle”.
“Have been with Haynes of Maidstone since 1971. Always been excellent service whether it is sales or service, thanks”.
“Haynes always go that little extra to make sure you are pleased with the service received. I wouldn’t use any other dealer, they are the best”.
“Everything went the way I expected it to”.
“Friendly and helpful”.
“Your Sales Executive’s product knowledge was excellent and he did not rush the handover and he knows the Ford product inside out, great”.
“We initially went to another car dealer where we were made to feel insignificant. Your Sales Executive at Haynes Maidstone was completely different. He was professional, welcoming, listened to what I wanted, kept his word/promise with regards to call backs etc. He made buying the car as seamless as possible. As a family this is our 7th car through Haynes over 15 years and wouldn’t go anywhere else. The Sales Executive was everything you would want in a sales person. Haynes in Maidstone has always been professional and welcoming”.
“The Sales Executive was excellent throughout and especially when we collected the car. He took a great deal of time to make sure we understood how the features of the new car worked and gave us confidence to drive away in the new Fiesta”.
“Everything was fine and staff most helpful”.
“Friendly and helpful staff, with lots of effort to keep me up to date on my car pick up”.
“Everything was fine and staff most helpful”.
“The whole experience at Haynes Maidstone was fantastic, with our Sales Executive being the best sales person I had spoken to whilst looking for a new car. He was genuine and understanding of my circumstances and was able to provide me with a stunning deal. I have already thoroughly recommended Haynes Maidstone as well as our Sales Executive in particular to friends and family and will continue to do so! There’s nothing specific I could say to improve the experience. I’m sure I’ll be back!”
“Our usual Sales Executive is always helpful and genuine in his approach towards his customer and deals well with anything which may come up, thank you”.
“Our sales experience at Haynes was excellent. Our Sales Executive was extremely professional in his approach. He was exceedingly efficient, friendly and very helpful ensuring everything went smoothly, which it did. He was meticulously organised and took away the stress of buying a new car and we can’t thank him enough. We cannot think of any improvements at all that would have enhanced our overall experience and we shall, of course, be recommending Haynes and our Sales Executive to all our family and friends and anyone else considering purchasing a new car”.
“Our salesman explained all the options available and was extremely knowledgeable about the product”.
“Friendly staff”.
“It was done efficiently and another issue I had identified was also attended to. They did exactly what was required without any drama. Staff were all polite too”.
“Friendly efficient reception. Took note of a couple of additional items requested. All work carried out to total satisfaction and in time promised”.
“This is the second car that I have purchased from Haynes Maidstone and I purposefully returned to buy one with the help and guidance of the Sales Executive. I found throughout the buying process the Sales Executive to be thorough, patient and not at any point lacking in enthusiasm, despite us looking at several vehicle options. He made us feel like his top priority and he is an absolute credit to the Haynes Maidstone branch. Through all communication he comes across as a genuine person who truly wants us to walk away feeling we got a great deal. Extremely happy with our new car and will be returning in the future”.