February 2020

“Serviced car very good and office staff very professional”.

“The staff on the Car Service desk were very informative and helpful, a welcoming manner and friendly demeanour”.

“The Customer Service Manager was efficient and made the process very simple.  The speed of the overall process was phenomenal”.

“Very helpful salesman”.

“Excellent service from the new car consultant who provided a friendly, efficient and enjoyable experience”.

“Knowledgeable, helpful & friendly sales person”.

“Smooth process and a great deal”.

“I was able to make a booking at short notice.  My vehicle was collected from my home and returned there when service was completed.  I was updated by phone as work progressed and given clear details of work required.  My vehicle was returned fully valeted, shiny clean inside and out.  All the staff were very friendly and professional, resulting in an excellent overall experience”.

“Excellent service as always from start to finish.  There are no improvements that could be made”.

“All good”.

“We always go to the same Sales Executive who we have used for years and is the reason we come back to Haynes Ford.  Have recommended him to family and friends”.

“Pleasant experience”.  

 “All staff very polite and helpful”.

“Service was done in good time.  Good explanation at end, car was nice and clean on outside”.

“Always helpful”.

“Haynes always collect and return my vehicle which, as a disabled person, is very helpful to me.  All the staff that I come into contact with are very friendly and helpful”.

“From start to finish everything ran smoothly”.

“Very good service from Haynes as usual when we put our car in for its yearly service and MOT.  The delivery and pick up of the car are a real bonus and the year’s free roadside recovery is a welcome bonus.  All staff we speak to are very polite and knowledgeable.  Thank you”.