November 2020

“Friendly staff, clearly committed to providing excellent customer service”.

“I was able to bring my car in straight away and the issue was fixed very quickly”.

“Very efficient, I was able to drop my car off on the Friday night to be worked on Saturday morning.  I was then called at about 11 when the car was ready for collection.  It even got a wash!”

“Excellent service.  Kept me informed of progress during the day”.

“Car was ready in the time they said and everything felt very Covid safe”.

“As always our Sales Executive has done an outstanding job of finding the right car for me along with a good deal.  The sales experience was faultless and I would like to praise him for the courteous and professional job he has done”.

“The whole service was good from start to finish”.

“Communication was great.  Salesman was super and very helpful.  Handover was brilliant”.

“All the staff were very polite and helpful.  The company set up for the crazy Covid lockdown made me feel completely safe and protected.  My car was serviced to a high standard and completed on time”.

“The staff are always friendly and courteous”.

“Yes, all good with pick up & return of car & communication”.

“Very well organised, especially given the lockdown and Covid restrictions”.

 “Great service as always.  Staff recognize you on arrival to drop off and collect the car”.

“Very helpful”.

“The time given to me was amazing”.

“Always excellent service from Haynes Ford”.

“Very professional & exceptionally helpful”.

“Staff were really attentive but not overbearing and intrusive.  Polite and left us initially to browse without us feeling pressured”.

“I received excellent service from the Sales Executive.  She was really helpful finding the right car for me.  She listened to what I wanted, was knowledgeable and kept me updated”.

“We were looked after very well from start to finish”.

“Kept well informed, really friendly and helpful and nice clean car at the end”.

“Service was due so went to dealership where they booked me in following Covid-19 guidelines.  All good”.

“Excellent, Haynes did what it said on the tin, early appointment and in these difficult times, I was able to wait around and be on my way in 2½ hours”.

“Very relaxed throughout and great polite service from our Sales Executive”.

“Seeing as it’s been a bad year because of Covid, was pleased the way things were handled”.

“Overall efficiency”.