October 2021

“Best car service I have ever had and I will be bringing my Focus ST back to them every time from now on super happy”.  

“Excellent service from all involved in the repair of my car”.

“Receptionist was helpful and the work was carried out as arranged”.

“Haynes always collect the car from home and return it.  It has been cleaned inside and out which was great”.

“Excellent service from start to finish, even down to the coffee”.

“Everything was done very professional and of a high standard”.

“Our Sales Executive, as usual, was helpful, professional and understanding our needs”.

“The sales person put no pressure on me during my meeting.  Was very helpful with my purchase of my new car.  Advice on my finance options was very good”.

“The service team were excellent as always”.

“Excellent staff service, at service desk, cleaning and mechanics”.

“Your service agents were very friendly and helpful”.

“I found the whole procedure from booking my car in for the service, dropping my car off and then collecting it so easy.  If only life could be so easy!  As far as my experience is concerned there is nothing you could have improved on.  I am over the moon with the service I received”.

“The ease of booking the service was good and the service advisor was very attentive and friendly.  The quality of workmanship was outstanding”.

“Great level of service from the service advisors during the booking process, which was done face to face due to some concerns I had”.

“Booking process easy and efficient, reception staff friendly and helpful, work completed on time”.

“Everything was fine.  I liked seeing the video with commentary as my car was checked over”.

“Excellent customer service”.

“Very helpful staff”.

“Very helpful, everything was explained well and nothing went differently to how we expected.  Very professional and up to Haynes excellent standard”.

“Good experience”.

“Very friendly and helpful and they cleaned my car”.

“Have had cars from Haynes for several years.  The service staff have always been helpful”.

“I was reassured that my vehicle was in good hands”.

“We are completely happy with the service Haynes provide”.

“I received regular updates on the progress of my order through to delivery.  The preparation of the sales procedure I found to be particularly helpful and knowing my situation regarding financing the purchase”.  

“The customer service representative was very helpful and the service was done in very good time”.

“Excellent video explaining items that needed further work”.

“Everything went according to plan, no issues”.

“Very efficient and kept me updated with progress”.