Monthly Archives: January 2025

Feedback – January 2025

January 2025

“The team were great as ever and provided a friendly and efficient service”.

“A good customer experience was received with great communication”.

“Very efficient and friendly staff, both on the phone and in the showroom.  They fitted my car in very quickly and did the repairs the same day I took it in”.

“Haynes Ford CV Service were exceptional recently in repairing my transit based motorhome and carrying out a full service & MOT.  They kept me up to date through a complicated insurance claim process and were efficient in obtaining the required parts to complete the work.  Finally, the reception staff were very helpful and professional at collection”.

“Exemplary service”.

Always buy Ford and use Haynes”.

“Haynes team are always helpful.  I’m more than happy with the service I get from them so don’t need to ask for more!”

“Always a professional courteous service, five star company”.

“Sent me a reminder for the MOT and my service, easy to book online.  On they day of the service were very welcoming and friendly.  Sent me a video of the underneath and health check which was interesting.  Kept me informed during the day and gave me updates.  Did all that I had asked to do.  Cleaned and hoovered the car. Great service.”

“Fast & efficient”.

“We did buy our new Puma from the Canterbury branch and the sales person was polite and courteous and very helpful”.

“Excellent service”.

“Everything was perfect on the day and your Service Advisor was very professional from the pre-call the day before to seeing me out on the day of my booking”.

“Excellent service as always”.

“Great friendly service and very efficient”.

“Very pleased with the price and collection process”.

“Service at Haynes is always great, people there are always helpful”.

“Completed service on time and explained all defects that required attention”.

“Everything worked very smoothly and nothing to suggest for improvement”.

“The staff and their commitment to providing a first class service”.

“Staff are very polite and experienced in customer service”.

“I am completely satisfied with my experience on every visit”.