Author Archives: Kay Bangle

Feedback – March 2013

March 2013

“Found the overall experience professional and suitable for my needs as a customer.  Was pleased with the car and Ford credit arrangement, above my expectations”.

“The Dealer’s interpersonal customer care skills were superb”. 

“I have purchased many Ford cars and I can honestly say that this experience was by far the best.  The Salesperson was very professional, friendly and trusting”.

“Haynes always provide me with answers to any questions or queries that I have.  They are always polite and helpful”.

“Overall the Dealer did a fantastic job from the moment I walked in to the time I left with my new car”.

“This was a very good experience.  Would highly recommend to anybody”.

“Extremely pleased with my car and the service given”.

“We were very pleased with the polite and efficient service given by Haynes.  We will definitely be using them again when the next service is due”. 

“I felt relaxed and the Salesperson listened to what I wanted and was able to give me exactly what I asked for.  This is the first car I have ever purchased and found the whole experience exciting and not an ordeal”.

“Good explanation of the car functions at handover”.

“I feel the service I received from the two salesmen was excellent as they went above and beyond my expectations and I would highly recommend them to friends and family and would always purchase my new Ford vehicles from Haynes”.

“Very happy with service, staff friendly and helpful”.

Feedback – February 2013

February 2013

“Dealer and Salesman very good and friendly.  I didn’t feel pressured by anything at all, a pleasant experience”.

“Everyone was very polite and helpful.  It was a good experience”.

“Everyone, particularly the Salesperson, made the whole experience fun and enjoyable and very easy.  I would definitely recommend Haynes to anyone”.

“The Salesperson was clear and precise.  Very happy to purchase a new car from him again in the future”. 

“The Dealer was very informative, polite and overall was a great experience.  Everything was explained to me thoroughly”.

“I would recommend the Dealer and the sales person for whom nothing was too much trouble. Big thank you”.

“I am overwhelmed by the quality and friendliness shown”.

“I have nothing but praise for Haynes from the time I bought my vehicle to the first service”.

“Very helpful staff.  Service couldn’t be faulted, would recommend to anyone”.

“I cannot praise the Salesperson any higher.  He welcomed us on arrival and throughout the period of waiting for our car he kept us informed”. 

“I would recommend anyone to buy a Ford car from Haynes.  All the staff are courteous and helpful”.

“Haynes were excellent.  Can’t praise the Salesperson enough.  He even put my favourite stations into my radio!”

Feedback – January 2013

January 2013

“Taking their time to give a great overall sales experience”.

“I have used Haynes for over 30 years and rate them very highly.  They have been fair, courteous and very professional”.

“I have driven a Ford car for the last 20 years and as always the staff have been a credit to the Ford organisation.  When you think that the service by the staff have reached a peak they come back and improve in everything”.

“My experience with Haynes was excellent.  This was due to the brilliant service given to me by the Salesman.  He took so much time to explain everything fully and always went that extra mile to make you feel special”.

“I cannot fault the service.  I was given friendly and efficient service”.

“Haynes provide a first class service which many other garages would do well to copy”.

“I found the Salesperson excellent.  We have nearer Ford dealerships but used Haynes because of their good reputation”.

“Experience was good and very friendly approachable staff”.

“An excellent overall experience that was hassle free”.